TriEye

Field Application Engineer

Join our core team in Tel-Aviv and build the future together with us.

TriEye is looking for a full-time Field Application Engineer to join our Tel-Aviv team. This is a unique opportunity to join an early-stage, high-growth company – and make an impact. The Field Application Engineer will consistently interact with customers, identifying and providing solutions that fulfill the business/technical needs of customers, as well as supporting the business team in a pre-sales capacity demonstrating and presenting the TriEye solution. Work closely with customers and partners from leading companies around the world and have a chance to be at the forefront of technology which saves lives on the road.

Responsibilities:

  • Support TriEye’s customers to create a complete system based on TriEye’s products while developing deep knowledge of customers’ needs and help shape the product
  • Support product presale with running demos and field trials with customers
  • Define and develop training programs and documentation for customers for ideal product evaluation
  • Analyze and resolve field issues with engineering/dev group
  • Support and manage processes of product evaluation with specific customers
  • Manage and report customer feedback and requests to the product group and R&D
  • Become the internal go-to person in understanding the customer’s needs
  • Customize and integrate the product for the specific customer requirements
  • Represent the company to the customer, maintain good relationships with customer’s reps

Requirements:

  • BSc/MSc E.E or Physics
  • Proven work experience as a technical support engineer, diagnose and troubleshoot technical issues
  • Good technical understanding of complex multidisciplinary products
  • Excellent communication skills
  • Ability to provide step-by-step technical help, both written and verbally
  • Strong sense of accountability and quality
  • Requires frequent travel abroad (>30%)
  • Experience in optics and semiconductor – preferred
  • Experience in the automotive industry – advantage
  • Fluent English – additional languages an advantage

Send CVs to careers@trieye.tech